WhatsApp and Facebook are taking steps to warn scam victims not to share sensitive data, such as bank account numbers and verification codes, on their screens. When someone attempts to use screen sharing with an unfamiliar contact during a video call, the firm will intervene and flag suspicious Facebook Messenger chats.
WhatsApp is issuing warnings to users who share their screens with unknown individuals during video sessions. The app seeks to assist users in identifying and avoiding scams by giving context for potential dangers such as phishing attempts.
Messenger is implementing advanced scam detection in chats, alerting users when a new contact sends a potentially fraudulent message. Users can send recent chat messages for AI scam review, and if a scam is detected, they will receive more information on common scams and be advised to block or report the suspicious account.
Passkeys on Facebook, Messenger, and WhatsApp enable users to use their existing mobile device fingerprint, face, or PIN for identity verification.
Facebook and Instagram users can use Security Checkup to review security settings and receive recommendations for actions like password updates, while WhatsApp users can use Privacy Checkup to guide them through privacy settings, such as group addition, for optimal protection.
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In the first half of 2025, specialist teams discovered and blocked 8 million accounts linked to scam centres in Myanmar, Laos, Cambodia, the UAE, and the Philippines. They also took action on over 21,000 websites and accounts posing as customer service to deceive individuals into revealing personal information.
Aside from that, Meta is joining the National Elder Fraud Coordination Center (NEFCC) to combat fraud against older people. The partnership intends to pool resources and aid investigations into large-scale fraud operations. Meta has also collaborated with Match Group to disrupt Facebook groups that purported to be selling dating accounts for scams. The business co-hosted the “Cyber Smart Senior” program in Bangkok, which taught over 100 Thai elders and health center workers about online safety and digital literacy. Meta is also doing worldwide safety education campaigns, collaborating with creators to promote awareness among older individuals about how to identify and protect themselves from scams.
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In Europe, Meta collaborated with creators to educate older adults on how to identify and defend themselves against scams. In India, Meta collaborated with Signboard_wala and comedy creators to raise scam awareness in public settings through culturally appropriate storytelling. Meta will continue to provide regular updates on its efforts to combat fraud, including safety tips and product upgrades across its applications.


