If your Android phone refuses to function at all and displays the ‘Qualcomm Crash Dump Mode’ message on the screen, it means that its partition is corrupted. This may happen while installing a custom ROM or a software update on your device. In this article, we bring you the best 3 ways to fix the ‘Qualcomm Crash Dump Mode’ on Android phones.
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Table of Contents
Fix Qualcomm Crash Dump Mode by rebooting your Android phone
A simple reboot can be enough to exit Crash Dump Mode on your Android smartphone. If you are a OnePlus user, press and hold the side key and volume up button for 15 seconds to shut down your phone. Once your phone has shut down, long-press the side key to power it on again. Your phone should reboot normally. If it doesn’t move on to the next method.
Exit Crash Dump Mode through FastBoot Mode
If a normal reboot didn’t fix the Crash Dump Mode on your Android device, try booting it in FastBoot Mode instead. Press and hold the side key + volume down + volume up buttons at once to initiate FastBoot mode in OnePlus devices. This key combination may vary between different smartphones. Simply Google the combination for your smartphone to proceed further. Here are the key combinations for major smartphone manufacturers.
Samsung: Power Button + Volume Down + Home/Volume Up
Xiaomi: Power Button + Volume Down key
Google: Power Button + Volume Down key
Once the FastBoot Mode is initiated, use the volume keys to navigate up and down. Select ‘Start’ and hit the power key to enter your selection. Your phone will boot after some time.
Use MSM Tool to flash your phone’s firmware
Step 1: Launch Command Prompt on your PC or laptop.
Step 2: Enter the following command and hit Enter: bcdedit /set testsigning on
Step 3: Restart your laptop/PC.
Step 4: Download and install Qualcomm USB Drivers for your PC/laptop.
Step 5: Download the MSM flash file for your smartphone model. You will have to Google your phone’s model number to find its MSM flash file.
Step 6: Extract the file and launch the MSMDownloadTool.
Step 7: Click on ‘Target’ and select your region.
Step 8: Turn off your smartphone. Connect it to your PC/laptop.
Step 9: Press and hold the Volume Up + Volume Down buttons. Do not let them go.
Step 10: Click on Enum and check whether your phone is connected to your PC/laptop.
Step 11: Click on ‘Start’.
Step 12: Once the progress bar appears on the screen, let go of the buttons.
Step 13: It will take a few minutes for the MSM Tool to flash your phone’s firmware. Once that is done, the Qualcomm Crash Dump Mode will be fixed on your Android device.
Frequently Asked Questions
Why is my phone showing Qualcomm crash dump mode?
If your phone is displaying the ‘Qualcomm crash dump mode’ message on the screen, it means that the partition of the device is corrupted and it is unable to boot the OS.
How do I fix Qualcomm Crash Dump Mode on Android?
To get your phone out of crash dump mode, try booting it on FastBoot mode. If that doesn’t work, you will need to flash its firmware.
Does flashing a smartphone’s ROM clear all the data?
If you flash your smartphone’s ROM you will lose all your personal data on the device.
These are the three best ways to fix Qualcomm Crash Dump mode on Android phones. If you are unable to exit the crash dump mode even after trying all the methods mentioned above, take your phone to a professional care centre for further assistance.
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