Snapdeal the leading Indian e-retailer has partnered with gojavas has introduced industry first service for customers – ‘90 minutes reverse pick-ups’. The company has presently introduced the service in 15 cities, which will enable the customers to return or replace their order within 90 minutes.
Talking about the new service, Ashish Chitravanshi, Vice President Operations, Snapdeal, said, “Snapdeal and gojavas have been working together to augment the logistics ecosystem in the country by bringing innovative customer-focused solutions. The 90-minute reverse pick-up facility is a continuing collaborative effort to design insightful logistics solutions that strengthen our supply chain infrastructure. Our association helps us create unique offerings basis Snapdeal’s insights into customers’ everyday shopping needs and gojavas’ understanding of logistics and delivery challenges, with the ultimate focus on delivering customer delight.”
On the other hand, elaborating on the new service go-90, Mohib Rub, Head, Last Mile Operations, gojavas, said, “This strategic partnership with Snapdeal has acted as a huge catalyst in fast-tracking go-to market for innovations gojavas was pursuing on its own earlier. Both the teams are looking to expand this service to all the 300 cities within our network in the next 3-5 months”
The company has also stated that it will be expanding the service to other 300 cities within next 3 to 5 months. Moreover, Snapdeal will also be starting 4-hour deliveries in the next few months across 10 cities in the country.