If your phone is having trouble successfully booting up, there could be a few reasons behind it. The issue may be related to a corrupted app or faulty firmware. It is common for Samsung smartphones to get stuck on the Samsung logo while turning on. Luckily, there are a few easy fixes to this issue, and you can save yourself a trip to the repair centre. In this article, we show you how to fix the booting issue on Samsung Galaxy M Series smartphones.
Perform a hard reboot
Press the Volume Down + Power Key for about 7 seconds. Your smartphone should restart within this time. This is a cursory fix and should work if the problem is minor. If your phone comes with a removable battery pack, take the battery out and put it back in. Then restart your phone. Make sure your phone has enough charge. If this method doesn’t work, move on to the following fixes.
Reboot your phone in Safe Mode
Rebooting your phone in Safe Mode helps determine whether the issue is app related. Only the native Samsung apps are functional in Safe Mode. To reboot your phone in Safe Mode, turn it off using the Power key. Then turn it back on, and as soon as the Sasmung logo appears, press the Volume Down key until ‘Safe Mode’ appears at the bottom of the screen. If your phone boots successfully in Safe Mode, then the issue is app related. Delete any recent you have downloaded and reboot your phone in normal mode to see if it works.
Use Odin to Flash Samsung Galaxy Stock Firmware
You will require a Windows PC and a USB Cable for this process.
Step 1: Firstly, you need to download the official firmware for your Galaxy smartphone. Search Google for your smartphone’s official firmware and it will return appropriate results. Download the file specific to your region. Here are the links for a few Samsung Galaxy M Series smartphones for India: Samsung Galaxy M21, Samsung Galaxy M31, Samsung Galaxy M51.
Step 2: Next, click on the firmware ZIP file and extract all of them. The following 5 five files will be downloaded to your PC: AP, BL, CP, CSC_, HOME_CSC_.
Step 4: Download the latest version of the Odin software on your PC.
Step 5: Switch your smartphone to Download Mode. Different smartphones have different key combinations to activate Download Mode, so you will have to use Google again for the specific combination for your smartphone. Here are some of the popular combinations:
- Home + Volume Down + Power Key long press. (For older smartphones)
- Volume Up + Volume Down + Power Key long press. (This should work for most Galaxy M Series smartphones)
- Volume Down + Bixby + Power Key long press. (For smartphones with a Bixby button)
Step 6: Once your smartphone has entered Download Mode, connect it to your PC using a USB cable.
Step 7: This is the key part of the entire process. Open the Odin software and click on the ‘BL’ button. Choose the ‘BL’ file that you extracted earlier in Step 2. Do the same for BL and CP. In the CSC box, select the HOME_CSC_ file and NOT the CSC_ file, or will lose all your data. Leave the Userdata box empty.
Step 8: Click on Start. The flashing process can take up to 15 minutes. Once finished, your phone will undergo a successful reboot.
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This is how you can fix the booting issue on your Samsung Galaxy M Series smartphone. If the issue still persists after flashing the Samsung firmware, take your phone to the Samsung Service Centre for further diagnosis by a trained professional.