HomeHow ToHow to fix booting issue on Samsung Galaxy M Series smartphone? (2023)

How to fix booting issue on Samsung Galaxy M Series smartphone? (2023)

Unable to turn on or restart your phone? These easy fixes might help.

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If your phone is having trouble successfully booting up, there could be a few reasons behind it. The issue may be related to a corrupted app or faulty firmware. It is common for Samsung smartphones to get stuck on the Samsung logo while turning on. Luckily, there are a few easy fixes to this issue, and you can save yourself a trip to the repair centre. In this article, we show you how to fix the booting issue on Samsung Galaxy M Series smartphones.

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Perform a hard reboot

Perform a hard reboot

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Press the Volume Down + Power Key for about 7 seconds. Your smartphone should restart within this time. This is a cursory fix and should work if the problem is minor. If your phone comes with a removable battery pack, take the battery out and put it back in. Then restart your phone. Make sure your phone has enough charge. If this method doesn’t work, move on to the following fixes. 

Charge your phone


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Wireless Charging. samsung galaxy unable to restart

If your phone died due to a battery drain, it won’t fully restart until it is charged first. If there’s some leftover charge on the device, it may get stuck on the Samsung logo in the process of booting up. To fix this, connect your phone to the charger and let it boost its battery for a while. Restart your phone after a few minutes.

Reboot your phone in Safe Mode

Reboot your phone in Safe Mode

Rebooting your phone in Safe Mode helps determine whether the issue is app related. Only the native Samsung apps are functional in Safe Mode. To reboot your phone in Safe Mode, turn it off using the Power key. Then turn it back on, and as soon as the Sasmung logo appears, press the Volume Down key until ‘Safe Mode’ appears at the bottom of the screen. If your phone boots successfully in Safe Mode, then the issue is app related. Delete any recent you have downloaded and reboot your phone in normal mode to see if it works.

Perform a factory reset

A factory reset will restore your smartphone to its default settings and get rid of any corrupted data that may be causing trouble. Once you perform a factory reset all the data on your device will be erased. But how do you go about factory resetting your phone when it is stuck on the Samsung logo? First, you’ll need to put the phone in recovery mode.

First, press the volume down button and side key until your phone shuts off. Then press both the volume keys together. After a few seconds, your phone will enter in recovery mode. Use the volume keys to wipe data/factory reset and press the side key to select. Confirm your selection in the following window.

Wipe cache partition

If you don’t want to lose your data by performing a factory reset, you can try wiping cache partition instead. It is common for a smartphone to get stuck while booting due to a corrupted cache memory. To sort this issue, follow the steps mentioned above to put your phone in recovery mode and use the volume keys to navigate down to ‘wipe cache partition’. Press the side key to select this option.

Use Odin to Flash Samsung Galaxy Stock Firmware

You will require a Windows PC and a USB Cable for this process.

Step 1: Firstly, you need to download the official firmware for your Galaxy smartphone. Search Google for your smartphone’s official firmware and it will return appropriate results. Download the file specific to your region. Here are the links for a few Samsung Galaxy M Series smartphones for India: Samsung Galaxy M21, Samsung Galaxy M31, Samsung Galaxy M51.

Step 2: Next, click on the firmware ZIP file and extract all of them. The following 5 five files will be downloaded to your PC: AP, BL, CP, CSC_, HOME_CSC_.

Step 3: Now you need to download all the necessary drivers for your Samsung smartphone on your PC. You can download it from Samsung’s website here.

Step 4: Download the latest version of the Odin software on your PC.

Step 5: Switch your smartphone to Download Mode. Different smartphones have different key combinations to activate Download Mode, so you will have to use Google again for the specific combination for your smartphone. Here are some of the popular combinations:

  • Home + Volume Down + Power Key long press. (For older smartphones)
  • Volume Up + Volume Down + Power Key long press. (This should work for most Galaxy M Series smartphones)
  • Volume Down + Bixby + Power Key long press. (For smartphones with a Bixby button)

Step 6: Once your smartphone has entered Download Mode, connect it to your PC using a USB cable. 

Step 7: This is the key part of the entire process. Open the Odin software and click on the ‘BL’ button. Choose the ‘BL’ file that you extracted earlier in Step 2. Do the same for BL and CP. In the CSC box, select the HOME_CSC_ file and NOT the CSC_ file, or will lose all your data. Leave the Userdata box empty.


Step 8: Click on Start. The flashing process can take up to 15 minutes. Once finished, your phone will undergo a successful reboot.

Frequently Asked Questions

What causes Samsung boot loop?

Your Samsung Galaxy M Series smartphone may be stuck on the booting screen due to a corrupt file plaguing the memory, an app gone rogue, or a malware attack.

How do I fix the booting issue on my Samsung Galaxy M series smartphone?

To fix the booting problem on your Samsung smartphone, connect the device to an external charger and force restart it. If this doesn’t work, you will need to enter recovery mode and wipe cache partition or perform a factory reset. You may also need to flash your smartphone’s firmware.

Is boot loop a serious problem?

If a boot loop is caused by a faulty app or corrupted file, it can be fixed with a factory reset. However, if it caused due to a hardware malfunction, it can be tricky to fix.

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This is how you can fix the booting issue on your Samsung Galaxy M Series smartphone. If the issue still persists after flashing the Samsung firmware, take your phone to the Samsung Service Centre for further diagnosis by a trained professional. 

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