Stones, that’s what smartphones are if they can’t do what they were made to do and that is not being able to make calls, send messages, or use the internet. One of the most common reasons is SIM card issues. Particularly, you may be receiving a “SIM not provisioned” error. This guide will provide simple troubleshooting solutions for this error to get your phone working quickly and the “SIM not provisioned MM#2” will evaporate.
What Does “SIM Not Provisioned” Mean?
A SIM card contains specific data necessary to identify your cell phone account. To simply state, this data helps mobile providers differentiate your cell phone from others and enables you to make calls, send messages, or use the internet.
To understand what the “SIM not provisioned MM#2” error means, we should first define the term “provision.” It refers to the act of supplying or providing something, such as information or service. The “SIM not provisioned MM#2” message means that your SIM card is no longer sharing information with your mobile provider.
Here are 6 Ways to Fix “SIM Not Provisioned” Errors
Try these tricks to re-enable your SIM card and put an end to the “SIM not provisioned” errors on your device.
1. Enable and Disable Airplane Mode
Breaking the ice with the simplest of all potential “SIM not provisioned MM2” errors is to disable all connectivity on the smartphone or tablet.
This is easily done thanks to Airplane Mode, a method that can be executed with a simple tap. Enabling Airplane Mode disables connections to mobile internet and basic cellular networks and by disabling Airplane Mode, we try to re-establish a fresh connection to overcome the SIM not provisioned error.
To put your Android device into Airplane Mode:
- Swipe down from the top of the screen with two fingers
- In the Quick Settings screen, tap Airplane Mode
- Wait for the change (just a few seconds)
- When you’re ready to undo, simply repeat steps 1-2
To put Apple iOS devices into Airplane Mode:
- Open settings and the very first option to appear would be Airplane Mode.
- Tap the Airplane Mode switch to turn it on or off.
- Airplane Mode can also be turned on/off from the Control Center.
By doing this a fresh connection should be made with the network provider, if the SIM is working properly, the “SIM not provisioned MM2” error should no longer appear.
2. Restart your phone
This might not sound high-tech or even a solution but simply turning off your phone can overcome the SIM not provisioned fault.
Do the usual steps to restart the phone and wait a few moments, and you’ll see that the error message no longer appears, and your SIM card is activated.
3. Correctly Insert the SIM Card
Another method to eliminate SIM not provisioned MM#2 error is this one. There’s a chance that there is no issue with the SIM card’s activation or the network, and that it might simply be an ill-fitting SIM. This might be due to problems with the shape of the SIM itself or a badly designed SIM card slot.
- To check if the SIM is correctly placed:
- switch off your phone,
- then find the SIM card: If you have an older or cheaper phone, find the SIM card by opening the back panel.
- In older phones or even in some new ones you may need to remove the battery to access the SIM card slot but with flagship phones or those without removable batteries, the SIM card slot is usually at the side of the handset.
- You’ll need a small SIM eject tool to open it. Look for a small hole along the side of your phone and push the tool in to eject the SIM.
Note: Be sure to remove the SIM card and not the microSD storage card. Removing the SIM card can be tricky. You may need to use tweezers, or jimmy it out from underneath if a removable battery is involved. With the SIM card removed, give it a blow, and perhaps a quick dust with a lint-free cloth.
Replace the cleaned SIM card, taking care to position it as instructed. There is usually a sticker next to the SIM card slot, or an engraving illustrating the SIM’s correct orientation.
Replace the SIM card in your phone, and power it up again. The “SIM not provisioned” error should no longer appear. If it does, place the SIM in another phone.
4. Activate Your SIM Card
In most cases, a SIM card will be activated automatically within 24 hours of being inserted into a new phone. If this doesn’t happen, three options are usually available to enable Activision:
- Call an automated number provided by your SIM company
- Send an SMS
- Log onto the activation page on the carrier’s website
All these options are quick and straightforward but depend on whether the carrier supports them. In most cases, your SIM should be activated, and the “SIM not provisioned” error is solved.
5. Contact Your Carrier or Network Provider
If the SIM doesn’t activate, it’s time to make a call(from another device) to your carrier or network. Explain to them the error message and the steps you’ve taken.
As noted above, there may be an issue with the activation server, which would prevent your SIM card from activating. This would cause the “SIM not provisioned” error message
Your carrier will typically keep you on the line while they investigate the issue. If it is a problem with the activation server, there may be some delay in getting the SIM activated. On the plus side, you’ll have a reason for the error and a possible date for resolution.
6. Get a New SIM Card
Still stuck here? Let’s try something else because it might be time to request for a new SIM card, maybe even an eSIM, if your phone supports it.
You could call your network provider for this, but you’ll probably find it’s quicker to head to a local phone shop or visit a franchise outlet.
They’ll be able to run diagnostics on the SIM card and hopefully, resolve the “SIM not provisioned MM2” error. Don’t worry or get disappointed if they repeat some of the steps you’ve already attempted as this is part of the diagnostic process.
If it means you need a new SIM card, this shouldn’t be a problem and a new SIM card can be easily obtained.
and if you’re here hopefully something worked and the “SIM Not Provisioned MM2” error is fixed!
Note that this error will only affect mobile devices that use SIM cards. As long as the SIM is compatible, and fits into the slot, these fixes will work.
By this point, you should understand why your phone is displaying the “SIM not provisioned MM 2” error message. Remember, you have five options to fix this error:
- Update Carrier Services
- Toggle Airplane Mode
- Restart your phone
- Check the SIM is correctly seated
- Correctly activate your SIM
- Contact your carrier for help
- Get a new SIM card
If none of these things are working, then you’ll need to contact your carrier/network provider to ask for a replacement card. Once you’ve got everything sorted, your SIM card should work without a problem.
Unfortunately, new SIM card errors are appearing all the time, but it doesn’t take long for the internet to rally together and start providing at-home solutions. If you find yourself experiencing SIM issues, it’s always worth conducting a quick online search to see if someone has found a solution or a workaround.
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