The Lenovo owned smartphone company Motorola has now announced the warranty extension on all its products in view of the coronavirus crisis. According to the company, there will be a free extended warranty on all its smartphones as well as accessories until May 31.
The company announced, “Keeping customer centricity as our primary objective, Lenovo and Motorola are leveraging the full strength of our global business operations to maintain services support and minimize any potential impact on customers worldwide during this challenging time of COVID-19 pandemic.”
Lenovo and Motorola are the latest companies to have announced extended warranty across all their products for up to 75 days. The companies have announced a free global warranty extension until May 31, 2020. This applies to the products whose warranty is going to expire between March 15 through April 30 this year.
“To better support our customers, Lenovo and Motorola are offering a free global warranty extension for up to 75 days through May 31, 2020, for all Lenovo/Motorola smartphones and accessories with warranties that are coming to an end between March 15 through April 30, 2020” it further added.
To recall other companies have already announced a warranty extension on their products. Very recently OnePlus also joined the list by extending the warranty period on the OnePlus devices till May 31. According to the company, this scheme is applicable to the OnePlus devices whose warranty expires between March 1 and May 30. Additionally, the company has also extended the return and replacement period of its devices from 15 to 30 days along with two-way free shipping on all returns, replacements, as well as repairs. The company also said that it has formed a special team to look after all the issues related to warranty and replacement.
“Additionally, we are also working on a back-up device program that will allow you to stay connected with your loved ones if your phone is out for repair. Initially, the back-up device program will be in the pilot stage available for Europe and North America with limited stock, however, we will do our best to support you,” the company in its statement said.
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