In the past, we came across so many incidents where many customers have complained of mistakenly being delivered with wrong products or of cheating related to other purchases or with regard to payment on e-commerce websites in India. Very recently a person ordered an iPhone 11 Pro from Flipkart and received a fake phone.
This incident happened in Bengaluru where a man ordered an iPhone 11 Pro via e-commerce website Flipkart. Instead of receiving the original phone he was delivered a fake phone. The man who orders the smartphone is an engineer named Rajani Kant Kushwah. He ordered a 64GB variant of the Apple iPhone 11 Pro. He also did make a prepayment of Rs 93,900 when he ordered the smartphone via Flipkart.
When the Bengaluru based engineer received the fake order from the e-commerce website and was asked as well as disappointed when he opens the delivered box. He received a fake Apple iPhone 11 Pro model, which had a sticker of the triple rear camera setup stacked on its back panel. The images, as well as videos of the fake phone, have also gone viral on the web. The phone looked like an iPhone but had different internal and it runs on Android instead of iOS.
This is not the first time when any customer reported any such incident where they have not received the product which they ordered. Many customers in the past have received detergent, soap, stones or even a brick when they ordered a phone and especially an iPhone. Many times, customers order an expensive product via e-commerce websites and they are only being cheated.
Recently, an online buyer in Kannur, Kerala ordered a camera valued Rs 27,500 and was delivered a box of tile. Another incident happened last year where a customer in Mumbai ordered an iPhone 8 and was delivered detergent instead of an iPhone.
Such an incident only raises concerns that the company is failing to stop the delivering of wrong and fake products to the customers without any thorough authenticity tests before the delivery.
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