Fitbit’s influence on smart wearables cannot be overstated. Before the industry giants stepped into the smartwatch market, Fitbit’s name was already synonymous with fitness trackers. Since then, the company has been acquired by Google, but it still makes fitness wearables and smartwatches. Its flagship product, Fitbit Versa, is one of the most versatile smart wearables out there. In this article, we bring you 9 methods to fix your Fitbit Versa if it won’t turn on.
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In This Article
Here’s why your Fitbit Versa won’t turn on
If your Fitbit Versa refuses to turn on, it could be due to one of these reasons.
The device’s battery is drained: If your Fitbit had been stashed away in a drawer somewhere for months, its battery probably drained out. Even if the device was at a 100% charge when you stashed it away, the battery can discharge in standby mode.
The battery has worn out: The battery pack of a device is susceptible to wear and tear over a period of time. Every battery pack has a fixed number of charge cycles that it is designed to go through. Once it passes that number, its performance starts depreciating. It is possible your Fitbit Versa’s battery has worn out.
Faulty charger: Maybe the problem does not lie with the battery but with the charger. If the charger isn’t able to deliver current to the device, it won’t charge at all. If you have another charger at hand, you use hit and trial to confirm if this is the case.
Software glitches: While software glitches are uncommon, they are not unheard of. If you manually flashed your wearable with a faulty OS, it could render the device unusable.
Charge your device
If your Fitbit Versa won’t turn on, it is likely because its battery has drained out. On a full charge, Versa’s battery lasts a little over 4 days. With the Always On Display turned on, the battery life gets cut down in half. Connect your Fitbit Versa to its charger. Make sure it has been plugged in for at least 20 minutes before turning it on.
Use a wall outlet to charge the Fitbit Versa
Make sure that you use a power adapter to charge your Fitbit device. An adapter drawing power from a wall outlet will charge your device faster than a cable connected to your PC or laptop. In the latter scenario, your Fitbit gets trickle-charged. If your device has been inactive for a long time, trickle charging it may not be enough.
Make sure the charger is working
If plugging in your Fitbit Versa to charge does not fix the issue, inspect the charger for any faults. If you don’t see the charging notification a few seconds after connecting the smartwatch to the charger, it means that the device is struggling to charge. The fault may lie with the charger or the smartwatch itself. Connect the Fitbit to a spare charger. If it starts charging, the problem lies with the primary charger.
Troubleshoot your Fitbit Versa
Step 1: Connect your Fitbit device to its charger. Make sure the charger is plugged into a wall outlet.
Step 2: Press the power button 3 times within 8 seconds. Hold each press for about 1 second.
Step 3: Wait for 10 seconds. The Fitbit logo will appear on the screen.
Clean the charging port
If your Fitbit Versa does not respond after being plugged into a charger, make sure its pin connectors are clean and dirt-free. Oftentimes, the charging port can accumulate dirt and grime, leading to a faulty connection with the charger. If you just got done with a workout, give the smartwatch a good wipe before charging it.
Restart your Fitbit Versa
Did you try restarting your Fitbit Versa after it shut down? To restart the Versa, press and hold the back button on your smartwatch until the Fitbit logo appears on the screen. Once the logo is displayed on the screen, release the button. Your smartwatch will take a few seconds to start up.
Inspect the power button
The physical buttons on smartphones and smart wearables are known to get stuck due to the collection of dirt and grime under them. If your Fitbit’s power button is jammed, it can cause the device to shut down and not turn on. Use isopropyl alcohol and a clean microfibre cloth to remove the debris under the power button.
Change the Watch Face
Sometimes a corrupt watch face can turn black, giving the impression that the watch has shut down. If you can still control your Fitbit Versa using the app on your phone, try changing its watch face to fix the issue. Here’s how.
Step 1: Launch the Fitbit app on your smartphone.
Step 2: Tap the profile icon at the top right corner of the screen.
Step 3: Select your Fitbit device from the menu.
Step 4: Tap on Gallery.
Step 5: Select a watch face from the My Clocks section. In order to install a new watch face, tap the plus icon.
Step 6: You can choose from a range of paid and free watch faces across categories like Digital, Stats Heavy, Analog, and more.
Step 7: Choose a watch face you like and tap on Install.
Hard reset your Fitbit Versa
If you still can’t turn on your Fitbit Versa, performing a hard reset is your only option. This will clear your personal data from the device and log you out of all accounts.
Step 1: Press and hold all the buttons on the Fitbit for 10-15 seconds.
Step 2: When the Fitbit logo appears and disappears on the screen, release the bottom right button.
Step 3: When you feel a vibration, release the rest of the buttons.
Step 4: Your device will restart and you will land on the setup page.
Frequently Asked Questions (FAQs)
How do I restart my Fitbit Versa?
To restart your Fitbit Versa, press and hold the back button until the Fitbit logo appears on the screen. If your Fitbit watch has more than one button, press and hold all of them to restart it.
Why won’t my Fitbit Versa turn on?
If your Fitbit Versa doesn’t turn on, it is likely because it ran out of charge. Connect it to the charger to fix this issue.
How do I change my Fitbit Versa’s watch face?
Go to the Fitbit app on your phone, select Profile>Fitbit>Gallery>My Clocks, and tap the plus icon to add a new watch face.
Why has my Fitbit stopped working?
Your Fitbit may have stopped working due to insufficient charge, software-related bugs, physical damage, interference from other devices, or an incorrect software update.
Is it OK to wear a Fitbit all the time?
Fitbits do not harm the skin, so it is okay to wear one all the time. However, it is a good idea to take periodic breaks and let your wrist recover from the fatigue.
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Conclusion
These are the top 9 ways to fix your Fitbit Versa when it doesn’t turn on. If the issue is related to the device’s hardware, you need to take your smartwatch to a professional repair centre. Contact Fitbit support if your device is still under warranty.
