Microsoft Teams is an application that allows users to conduct online meetings, seminars, and classes. The app requires the webcam and the microphone to be enabled. However, sometimes the video fails to appear on the screen. The reasons may vary across different devices. Here are the top solutions that can cure this problem on the majority of devices.
Solution 1: Make sure Microsoft Teams has permission to use the webcam
Windows 10 requires you to offer permissions to the apps for using the system components like webcam and microphone. You can permit the Microsoft teams app for using the webcam in the following steps.
- Go to Start > Settings > Privacy > Camera
- Turn on the Allow apps to access your camera option.
- The Choose apps that can use your camera option for Teams app should be on.
Solution 2: Update all of your drivers
The Microsoft Teams app might not be detecting the camera because of the old camera drivers installed in your system. To update the camera driver, follow these steps.
- Go to Start.
- Type Device Manager in the search bar.
- Expand the Cameras category
- Right-click the required camera.
- Select the Update Driver option. Windows will automatically scan and install the latest version of the driver.
Solution 3: Install the latest version of Microsoft Teams
There might be compatibility issues between your camera and the Teams version installed on your system. Go to the official website (https://teams.microsoft.com/downloads) and install the latest version of the Microsoft Teams client. Usually, the Teams client automatically updates when you connect your system to the internet. However, you can do that manually by selecting the user profile picture and then clicking the Check for updates option.
Solution 4: Disable the GPU hardware acceleration
While using the Teams app, ensure that your GPU hardware acceleration and animations are disabled. Follow these steps.
- Select the profile picture and then click on Settings.
- Check the Disable GPU hardware acceleration and Turn off animations.
- Close and relaunch the Microsoft Teams.
Solution 5: Disable the background blur
Before you use the Teams app, ensure that the custom background or the background blur in Teams is turned off. Follow these steps.
- Click on the Background effects button located on the right side of the microphone.
- Click the first box with an icon showing a circle with a slash.
- Before launching the Teams app, close all unused applications. Sometimes these applications consume the RAM preventing the video to be rendered.
- If you’re sharing the Wi-Fi, ensure that you’ve suspended the bandwidth-heavy tasks on connected devices such as gaming, downloading, and streaming.
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