Fitbit’s influence on smart wearables cannot be overstated. Before the industry giants stepped into the smartwatch market, Fitbit’s name was already synonymous with fitness trackers. Since then, the company has been acquired by Google, but it still makes fitness wearables and smartwatches. Its flagship product, Fitbit Versa, is one of the most versatile smart wearables out there. In this article, we bring you some methods to fix your Fitbit Versa if it won’t turn on.
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Charge your device
If your Fitbit Versa won’t turn on, it is likely because its battery has drained out. On a full charge, Versa’s battery lasts a little over 4 days. With the Always On Display turned on, the battery life gets cut down in half. Connect your Fitbit Versa to its charger. Make sure it has been plugged in for at least 20 minutes before turning it on.
Make sure the charger is working
If plugging in your Fitbit Versa to charge does not fix the issue, inspect the charger for any faults. If you don’t see the charging notification a few seconds after connecting the smartwatch to the charger, it means that the device is struggling to charge. The fault may lie with the charger or the smartwatch itself. Connect the Fitbit to a spare charger. If it starts charging, the problem lies with the primary charger.
Clean the charging port
If your Fitbit Versa does not respond after being plugged into a charger, make sure its pin connectors are clean and dirt-free. Oftentimes, the charging port can accumulate dirt and grime, leading to a faulty connection with the charger. If you just got done with a workout, give the smartwatch a good wipe before charging it.
Restart your Fitbit Versa
Did you try restarting your Fitbit Versa after it shut down? To restart the Versa, press and hold the back button on your smartwatch until the Fitbit logo appears on the screen. Once the logo is displayed on the screen, release the button. Your smartwatch will take a few seconds to start up.
Change the Watch Face
Sometimes a corrupt watch face can turn black, giving the impression that the watch has shut down. If you can still control your Fitbit Versa using the app on your phone, try changing its watch face to fix the issue. Here’s how.
Step 1: Launch the Fitbit app on your smartphone.
Step 2: Tap the profile icon at the top right corner of the screen.
Step 3: Select your Fitbit device from the menu.
Step 4: Tap on Gallery.
Step 5: Select a watch face from the My Clocks section. In order to install a new watch face, tap the plus icon.
Step 6: You can choose from a range of paid and free watch faces across categories like Digital, Stats Heavy, Analog, and more.
Step 7: Choose a watch face you like and tap on Install.
Frequently Asked Questions (FAQs)
How do I restart my Fitbit Versa?
To restart your Fitbit Versa, press and hold the back button until the Fitbit logo appears on the screen. If your Fitbit watch has more than one button, press and hold all of them to restart it.
Why won’t my Fitbit Versa turn on?
If your Fitbit Versa doesn’t turn on, it is likely because it ran out of charge. Connect it to the charger to fix this issue.
How do I change my Fitbit Versa’s watch face?
Go to the Fitbit app on your phone, select Profile>Fitbit>Gallery>My Clocks, and tap the plus icon to add a new watch face.
These are the best ways to fix your Fitbit Versa when it won’t turn on. If the issue is related to the device’s hardware, you need to take your smartwatch to a professional repair centre. Contact Fitbit support if your device is still under warranty.
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