Microsoft Outlook is one of the most popular email clients used by businesses to handle and organise their email. One of the most common complaints by Outlook users is that their mails take too long to send, or they get stuck in the Outbox. Today, we show you how to fix emails stuck in the outbox of Microsoft Outlook.
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Make sure the attachment size isn’t too large
The primary cause of emails getting stuck in Microsoft Outlook Outbox is the large attachment size. Most email service providers do not allow attachment size of over a few MBs. For example, Gmail has an attachment size limit of 15MB. To make sure your email gets sent, trim the attachment size or send the attachments in multiple emails. You can also remove the attachment by moving the email to the Drafts folder, then clicking the attachment and selecting ‘Remove’.
Make sure that Microsoft Outlook is connected to the internet
All emails you send get transferred to the Outbox when Microsoft Outlook is offline. You can check whether Outlook is connected to the internet, by looking at the status bar at the bottom of your screen. If it says ‘Connected to: Microsoft Exchange’ there is nothing wrong with your Outlook account. If it says ‘Disconnected’ or ‘Trying to Connect’, you need to check your internet connection.
Change your password
If you’ve recently changed your email password, you need to change the password for that email account on Outlook as well. The passwords need to match for Microsoft Outlook to work. In order to change your Outlook password go to File>Account Settings and select the email address your want to change the password for and enter the new password. Click on ‘Finish’, and your password will be changed.
Check delay settings
If you scheduled your emails to go out at a certain time, they will move to Outbox as soon as you hit send. They will only get sent at the scheduled time. If you want to send the email right away, go to your email account and check for delay settings.
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These are some of the common fixes for emails getting stuck in the Outbox of Microsoft Outlook. If you’ve tried all of these techniques and the problem still persists, try using another email client to send your emails. It is possible that Microsoft Outlook servers may be down.
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