HomeOther TechAppsSnapchat not loading snaps? Here are easy 10 fixes (2023)

Snapchat not loading snaps? Here are easy 10 fixes (2023)

These quick fixes will let you send and receive snaps in no time!

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Even though it is one of the biggest messaging apps in the world, it is not uncommon for Snapchat to stop working out of the blue. Users often report that they are unable to load any new snaps. If you ever find yourself in this situation, there are a few easy steps you can take to resolve it. In this article, we bring you 10 easy fixes for when Snapchat does not load snaps. (2023)

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Check your Internet connection

If you’re unable to load any snaps there may be a network connection issue on your smartphone. Snapchat usually downloads some of the snaps when you receive them. These snaps can be viewed even if you are not connected to the internet. However, if you receive a series of snaps you will need a stable internet connection to view all of them. In order to check your internet connection, use another app to see if you’re able to send messages, or open a webpage on your phone’s web browser to check if the internet is still working. 

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Check if Snapchat’s servers are down

Check if Snapchat is down. fix snapchat not loading snaps

If the Internet connection on your phone is working fine, you may want to check if the problem lies on Snapchat’s end. Server outages are way more common than you think. In order to check whether Snapchat’s servers are down, simply go to the Down Detector website and search for Snapchat. The website will let you know if other users are experiencing similar issues as well.

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Update the Snapchat app

If you haven’t updated the Snapchat app in a while, it is possible that the current version has been phased out and is no longer functional. Simply update the app and you will be able to use it like before. In order to update the app, go to Google Play Store, search for Snapchat, and hit the Update button.

Check app permissions

Check the app permissions. fix snapchat not loading snaps

Snapchat needs certain permissions from your phone in order to work properly. Some of the essential permissions include camera, microphone, and files & media. If these permissions are denied you may not be able to use some of the features of the app. In order to check which permissions you’ve given to Snapchat, go to Settings>Apps>Snapchat>Permissions. You can select which permissions you want to give to Snapchat.

Clear app cache

Clear app cache. fix snapchat isn't working. fix snapchat not loading snaps

Clearing the app cache can remove any corrupted files that may be keeping the app from functioning correctly. The cache stores temporary files that help load the app faster. When certain files stay too long in the cache, they may get corrupted and affect the functioning of the app. It is always a good idea to clear the cache from time to time. In order to clear the cache open the Snapchat app and go to your Profile>Settings>Clear Cache.

Force Stop the app

Force Stop and Restart the app. fix snapchat isn't working. fix snapchat not loading snaps

If the Snapchat app hangs or shuts down while loading a new snap, simply force stop and restart the app again. Restarting the app can fix any minor background issues. In order to Force Stop Snapchat go to Settings>Apps>Snapchat and tap the ‘Force Stop’ option at the bottom part of your phone’s screen. To restart, simply open Snapchat from the app drawer again.

Logout and log back in

snapchat not sending snaps

Logging out and then logging into Snapchat can fix the annoying temporary issues that you are facing with the app. To log out of Snapchat, tap your profile icon at the top right corner of the screen and select the gear icon. Once you’re on the Settings page, scroll all the way down and hit ‘Log out’. You will need your registered number, email, or Snapchat username to log back in.

Clear Snapchat Conversations

snapchat not sending snaps

If you’re having trouble loading snaps sent to you by one specific contact, you should try clearing that conversation. This method will not erase any saved messages, but all the unread and unsaved messages will be deleted. To clear a particular Snapchat conversation, click on your profile icon at the top right corner of the screen and go to Settings. Scroll down and select ‘Clear Conversations’, then tap the cross icon next to the conversation you want to clear.

Check your phone’s storage

Check your Storage Space. snapchat not sending snaps

If your phone is running out of storage space, Snapchat may halt some of its integral functions like sending and loading snaps until you free up some memory. Go to Settings>Battery and device care>Storage to check the memory status on your device. Delete some unused apps and files to create more space. You can also use an external memory card to expand the storage space on your device.

Disable VPN and try again

If you’re using a VPN to access Snapchat, try disabling it and trying again. The VPN may be connected to an IP address from a country where Snapchat is not available or outright banned. Connect to a different IP address and see if it works.

Frequently Asked Questions

Why are snaps on Snapchat not loading?

Snapchat may not be loading snaps because your internet is down or your phone is running out of storage space. Check your internet connection and make enough space on your phone for Snapchat to function.

What happens if I clear my Snapchat cache?

Clearing Snapchat cache clears the temporary files stored in your device’s memory and gets rid of any issues caused by the corrupt files. It does not clear your messages or account data.

Is Snapchat down in India right now?

To check if Snapchat is down, go to and search for Snapchat. If other users are experiencing an issue with Snapchat, it will be reported on the website.

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These are some quick fixes for when Snapchat doesn’t load snaps. If the issue still persists after trying all the methods mentioned above, try uninstalling the app from your smartphone and reinstalling it from the Google Play Store. If you found these fixes to be helpful, let us know in the comments!

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