Safari is one of the best mobile web browsers around but it is not immune to weird malfunctions. Users often report being unable to access a website even with a working internet connection. This can get pretty annoying quickly, especially if you can’t figure out the reason behind it. Luckily, there are a few methods you can use right away to restore the optimum web browsing experience. Today, we bring you the top 5 methods to fix the ‘Safari cannot open the page because the address is invalid’ issue on your iPhone.
In This Article
Why is Safari displaying the ‘Cannot Open the Page Because the Address is Invalid’ error?
Even though the error message is pretty self-explanatory, it can pop up due to several reasons. The most obvious of them all is an incorrect URL entered by the user. This is the easiest to fix as well. All you need to do is tap on the address bar and closely examine the URL for any errors or typos.
But what happens if you continue facing this error even after entering the correct URL? First, you need to ensure, that the error message is not a website popup. A lot of dodgy websites (this mostly includes piracy platforms) are littered with malicious popups that are meant to push malware and ransomware on your device. These popups may be disguised as error messages to get you to click on them and extract further information about your device.
If you’re certain that the error message is genuine and not a popup, there could be a couple of reasons triggering it on your iPhone. The most common reason behind this issue is a faulty internet connection. Other reasons may include software bugs, corrupted cache, and unresponsive servers. Here are some fixes.
Restart your iPhone
If a background software issue is causing the webpage to not load properly, it can be fixed with a quick restart. Press and hold the side key along with either volume button to reveal the power menu. Drag the power slider across the screen to turn it off. Wait for 30 seconds after the iPhone has switched off and long-press the side key to turn it on.
Refresh the page
If the Safari browser on your iPhone is unable to load a page and throws the ‘Address is invalid’ error your way, simply hit ‘Refresh’. It is entirely possible that a lapse in the internet connection caused Safari to run into that error. Refreshing the page can fix that. Make sure you have typed the correct URL before hitting refresh.
Clear Safari’s cache and cookies
Step 1: Go to Settings and select Safari.
Step 2: Scroll down and tap on Clear History and Website Data.
Step 3: Confirm your selection in the popup box.
Check the internet connection
If you are trying to load a webpage without being connected to the internet, you will get the ‘Safari cannot open a page because the address is invalid’ error on your device. The same applies when you are connected to the internet but the signal strength is not up to the mark. Switch to a better network and try again. If you do not have access to another connection, move to a spot where your device is able to receive a stronger signal.
Change the DNS
Step 1: Go to Settings and tap on WiFi.
Step 2: Hit the i icon next to the connected WiFi network.
Step 3: Tap on Configure DNS.
Step 4: Select Manual.
Step 5: Tap on Add Server.
Step 6: Enter the address of your preferred server.
Check if the website’s servers are down
If the problem still persists after checking the URL and internet connection, it would be a good idea to check whether the website’s servers are down. Go to Downdetector.in and enter the name of the website that isn’t loading in Safari. If you see a spike in user reports, it means the website is currently experiencing a server outage. The only thing you can do in this scenario is wait for the servers to be restored again.
Update iOS
Step 1: Make sure your iPhone is connected to a WiFi network and plug in its charger.
Step 2: Go to Settings and select General.
Step 3: Select Software Update.
Step 4: Tap on Download and Install.
Frequently Asked Questions (FAQs)
Why am I seeing the ‘Safari cannot open a page because the address is invalid’ error on my iPhone and how can I fix it?
You may come across is error when you enter the wrong URL or if you are not connected to the internet. Anytime Safari isn’t able to make contact with the website’s servers it displays this message.
How do I check if a website is experiencing a server outage?
Go to DownDetector.in, enter the name of the website, and check recent user reports to see if other people are experiencing a server outage as well.
Why does Safari keep saying that the address is invalid?
If you entered the incorrect URL, Safari will display the ‘Address is Incorrect’ error. This error also comes up when there’s a fault with your internet connection or DNS.
Why can’t Safari open a specific address?
If you’re having trouble going to a specific website on Safari, it could be because the website’s servers are down or it is restricted on your network.
How do I clear Safari’s cache?
Go to Settings>Safari and tap on Clear History and Website Data to clear the browser’s cache.
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Conclusion
These are the top 7 ways to fix the ‘Safari cannot open a page because the address is invalid’ error on your iPhone. Force-quitting and restarting the Safari web browser can also resolve this problem in certain situations. If you know any other way to fix this issue, let us know in the comments!
