The tech industry has been shaken up by the coronavirus pandemic. Either the companies are rescheduling their launches or have been extending the warranty of their products. Just now the Taiwanese electronics giant Asus has also announced an extension of warranty support for their customers amid the COVID-19 pandemic.
Every other Electronics and smartphone company including Samsung, OnePlus, Lenovo and others have extended warranties on their products in view of the lockdown situation in the country to combat the spread of coronavirus. Asus has also done the same by extending the warranty for all its smartphones including Laptops, Desktops, All in one, and Tablets. According to the company, the extension scheme will be available on all the products whose warranty has expired during the lockdown period between March 25, 2020, and April 14, 2020, for a period of 30 days.
“Leon Yu – Regional Director, System Business Group, Asus India & South Asia said, “Abiding to the lock-down rules, we have our online support active for consumers even under the current circumstances but have had to temporarily pause service through our onsite service operations and service centers. We understand these tough situations and we would like to ensure peace of mind, of our customers by extending the warranty support by one month on ASUS and ROG products, whose warranty was expiring during the lockdown period.” He further added, “Rest assured, we will resume offline operations with more zest and enthusiasm as soon as the regulations are lifted. We would like to thank our users in advance for their understanding and patience. We are sure that we will emerge stronger from this pandemic. In the meanwhile, we urge everyone to stay home and stay safe.”
Lately the South Korean electronics manufacturer Samsung has also announced the warranty extension on the products to cushion their customers. It has extended the warranty across its product portfolio until May 31. Just like Asus the product warranty extension applies on the device whose warranty has expired between March 20 and April 30, 2020, when the lockdown was imposed in the country.
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