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Windows 10 May 2020 Version 2004 update is causing sign-in issue to Google Chrome: But here is a hack to address this issue

According to Google Security researcher Tavis, this issue is seeming to be related to the master key cache

Last Month in May Microsoft began the rollout of Windows 10 May 2020 Update. This time it came with the latest features, along with a slew of improvements focused upon consumers, gamers, and organizations. At the time of the release the company said it would take a “throttled rollout approach” so the users will receive the update in stages. But now many of the users have come up with a flaw that has been caused after installing the Windows 10 Version 2004. The new update related bug is keeping the users signed out from their Google accounts in the Chrome browser automatically while making them sign in again.

After the rollout of the latest Windows 10 May 2020 Update by Microsoft the users have been facing some issues related to Google Chrome along with other apps such as OneDrive causing a bunch of new issues. The update has been afflicted with some major problems that include compatibility problems, issues with the Bluetooth connectivity, causing performance issues, Blue Screen of Death errors for PCs with older drivers among others. It has another horrible undocumented bug causing Google Chrome to breakdown. One of the important issues caused is authentication or sign-in. Many of the users have reported that Windows 10’s version 2004 will sign out automatically and you will be asked to sign in again. This issue occurs once you close the Chrome browser and open it once again, hence all your saved credentials are also lost. However, uninstalling and again reinstalling the browser also doesn’t work. The issue was found to be inside the Insider Builds of Windows 10 v2004.

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According to a report, this issue was also faced by the Chromium team but they were not planning to investigate it further at the initial stage until Google Security researcher Tavis Ormandy confronted a similar issue therefore a prompt action was taken and the team started investigating the issue further.

On investigation, the bug was discovered to be related to the Windows Data Protection API (DPAPI). This helps in keeping the data in Windows 2000 and later protected. It includes private keys, stored credentials, and other confidential information. The reason for this problem is still not known. Until Microsoft figures the problem out Tavis recommends following steps to address the issue:

  • Close Chrome.exe. You can also do it by opening Task Manager (Ctrl + Shift + Esc) to be sure that it is closed completely.
  • Press and hold Windows + L to lock the system
  • Now unlock the system by entering your password
  • Relaunch Chrome

According to Tavis this issue is seeming to be related to the master key cache and one can try the above-mentioned steps till Microsoft acknowledges the reports. He also mentioned this issue will appear as more people install 2004.

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Komila Singhhttp://www.gadgetbridge.com
Komila is one of the most spirited tech writers at Gadget Bridge. Always up for a new challenge, she is an expert at dissecting technology and getting to its core. She loves to tinker with new mobile phones, tablets and headphones.


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