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YouTube is relying more on Machine Learning and less on humans amid Coronavirus outbreak

YouTube will be seeking help of automated systems in removing content that violates its norms

As the world is grappling with the Coronavirus pandemic, businesses across the globe are doing its best to protect their workforce. Following the trend, YouTube will temporarily start relying more on machine learning to help with some of the work normally done by reviewers.

This means that YouTube will be seeking help of automated systems in removing content that violates its norms without human review so that it has workplace protections in place.

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“We have teams at YouTube, as well as partner companies, that help us support and protect the YouTube community—from people who respond to user and creator questions, to reviewers who evaluate videos for possible policy violations. These teams and companies are staffed by thousands of people dedicated to helping users and creators. As the coronavirus response evolves, we are taking the steps needed to prioritize the well-being of our employees, our extended workforce, and the communities where they live, including reducing in-office staffing in certain sites,” as revealed by a YouTube blog post.

This initiative my YouTube might result in increasing video removals, which may consist of some videos that may not violate policies. However YouTube clarified, “We won’t issue strikes on this content except in cases where we have high confidence that it’s violative. If creators think that their content was removed in error, they can appeal the decision and our teams will take a look.”

It must be noted that YouTube’s workforce precautions may result in delayed appeal reviews. “We’ll also be more cautious about what content gets promoted, including livestreams,” the company added.

Talking about content strategy related to COVID-19 outbreak, YouTube asserted, “We’ll continue to enforce our policies regarding coronavirus content, including removing videos that discourage people from seeking medical treatment or claim harmful substances have health benefits.”

Meanwhile, Google has also collaborated with the US government in developing a website dedicated to COVID-19 education, prevention, and local resources nationwide. This website reveals details related to best practices on prevention, links to authoritative information from the World Health Organization (WHO) and the Centers for Disease Control (CDC), and helpful tips and tools from Google for individuals, teachers and businesses.

Besides this, the Google homepage is also promoting the WHO’s “Do the Five” campaign to raise awareness of simple measures people can take to slow the spread of the disease.

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