User comments are an integral part of public discourse on YouTube. If you notice that a video or ‘Short’ doesn’t allow user comments it is likely because the creator has disabled them on purpose. Videos that are made for kids do not support comments either. It is pretty rare for comments to be disabled throughout the app, but it is known to happen. So, let’s take a look at the top 7 ways to fix the ‘can’t view comments on YouTube Shorts’ issue.
Read Also: iQOO Z9s Pro 5G and iQOO Z9s 5G with 50-megapixel Sony IMX882 sensor launched in India
In This Article
Why are YouTube Shorts not displaying comments?
If you’re unable to view or access comments on YouTube Shorts, it could be due to one of the following reasons.
- The creator has disabled comments on the video
- The video is made for kids
- Restricted Mode is enabled on your YouTube app
- YouTube’s app cache is corrupted
- Your internet connection is faulty
- You are using an old, bug-ridden version of YouTube
Disable Restricted Mode
Turning on Restricted Mode in the YouTube app hides mature videos and disables comments across the app. This setting only applies to your device and not your account. Here’s how you can turn it off.
Step 1: Launch the YouTube app on your phone and tap your profile picture at the bottom right corner of the screen.
Step 2: Hit the cog wheel icon at the top right corner of the screen.
Step 3: Tap on General.
Step 4: Scroll down and turn off the toggle switch for Restricted Mode.
Clear YouTube’s cache
Step 1: Go to Settings and select Apps.
Step 2: Tap on YouTube.
Step 3: Select Storage.
Step 4: Tap on Clear cache.
Update the YouTube app
If you’re using an old version of YouTube on your smartphone, chances are that it isn’t showing comments due to a bug-related issue. This can be fixed by simply updating the YouTube app. Go to the Google Play Store, search for YouTube, open the app’s page, and hit ‘Update’. Similarly, if you first encountered the problem after updating the app, uninstall the new update and reinstall it from the app’s page on the Play Store.
Check if the content is age-appropriate
Content that’s made for kids does not have a comment section on YouTube. This includes YouTube Shorts. If you’re unable to view comments on a Shorts video from a channel that exclusively makes content for children, it is by design.
Check if comments are disabled for the video
Creators on YouTube have the option to turn off comments for their videos and shorts. If you notice that the video says ‘Comments are disabled’, there is nothing much you can do. If the comment section is disabled due to Restricted Mode, it will explicitly say so. To make sure this is not the case, open a random YouTube video or short and check if you’re able to view the comments. If you can access the comments on all videos but one, it is likely that the creator has disabled them on that particular piece of content.
Use the web browser on your phone
If a bug on the YouTube app is keeping you from viewing comments in Shorts, switch to the web browser. Launch Chrome on your smartphone, go to YouTube, and switch to the Shorts tab. The viewing experience on a web browser is identical to the YouTube app. You can easily browse Shorts by swiping up and down. Tapping the conversation cloud icon will reveal the comments.
Disable browser extensions
If you’re unable to see YouTube Shorts comments on your PC, try disabling any YouTube-related extensions on your web browser. The usual suspects in this case are video downloading and ad-blocking extensions. Click the puzzle piece icon next to the address bar on Google Chrome, hit the ellipses next to the extension, and select ‘Remove from Chrome’.
Frequently Asked Questions (FAQs)
Why can’t I view comments on YouTube?
YouTube restricts comments in videos made for kids. Creators on YouTube are allowed to disable comments on their videos as well. On top of that, turning on Restricted Mode disables comments across all YouTube videos and Shorts.
How do I disable Restricted Mode on YouTube?
Launch the YouTube app, go to Profile>Settings>General and turn off the toggle switch for Restricted Mode.
Is there a YouTube Lite app?
YouTube does not have a Lite app yet. However, you can download YouTube for Kids if you want to make sure the content on your feed is age-appropriate for children.
How do I get the desktop version of YouTube on my smartphone?
Launch Chrome, go to YouTube, tap the ellipses in the top-right corner of the screen, and select ‘Desktop site’.
How do I download YouTube Shorts on my Android phone?
Copy the link of the Shorts video, go to SSYouTube Downloader, paste the link, and hit Download to save the YouTube Shorts video on your Android phone.
Read Also: Best fast chargers for smartphones in India (2024)
Conclusion
This is how you can fix the ‘can’t view YouTube Shorts comments’ issue. While you’re here, check out how you can use Hum to Search to find a song on YouTube Music. If you know of any other ways to resolve the comments issue, let us know in the comments!
