Smart TVs are essentially worthless if they aren’t able to connect to the Internet. A Smart TV costs more than a regular one because it allows you to run different apps on it alongside linking up with other smart devices in your house. Without a WiFi connection, there’s not much you can do on your Smart TV other than watch cable. In this article, we bring you the top 10 ways to fix the ‘Samsung Smart TV not connecting to WiFi network’ issue.
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Restart your Samsung Smart TV
A quick restart will fix any background glitches on your TV and refresh the network. You can restart your Samsung Smart TV by pressing the power button on the TV remote or unplugging the TV from the power outlet. Make sure your TV is turned off for a minute or two before your turn it back on. Once it is turned back on, check if it is able to connect to the WiFi network. If it is still not able to detect or connect to your WiFi, proceed to the fixes in this list.
Restart your Modem and WiFi router
If restarting your Smart TV doesn’t work, it is possible the issue may lie with your Internet connection or WiFi network. Simply turn off the Modem and WiFi router and turn them on after a couple of minutes. This will refresh the wireless network. Scan the network using your TV and check if it is able to pair successfully.
Make sure the WiFi router is close to your TV
If your Samsung Smart TV is not able to scan your WiFi network at all, it is possible that it may be placed too far away from the router. This would put the TV out of the network range. Since you probably don’t want to reposition your TV, try bringing the router closer to the TV and scan the network again. The TV and the router should be within a distance of 15.2m from each other. If you don’t want to move the router either, you can look into buying a WiFi range extender to improve the network coverage.
Forget the WiFi network and add it again
Step 1: Go to Samsung Smart TV’s settings. Some TV remotes may have a dedicated button for Settings, while others have the option to access it from the home screen.
Step 2: Select ‘General’ settings from the side menu and click on ‘Network’.
Step 3: Select ‘Open Network Settings’.
Step 4: Click on ‘Wireless’.
Step 5: Scroll down and select ‘Manage Saved Networks’.
Step 6: Now, select your WiFi network and hit ‘Delete’.
Step 7: Go back to the Wireless window and add your WiFi network again.
Update the WiFi password on your Smart TV
If you recently changed your WiFi password, you will need to enter the new password on your Smart TV in order to connect to the WiFi. You can do this by following the steps mentioned in the previous method. If you do not update the password, your TV will not connect to the WiFi network.
Try Self Diagnosis
Your Samsung Smart TV has a bunch of troubleshooting options that can figure out why a particular function isn’t working as intended. Run a self-diagnosis check on the Smart TV to figure out why it won’t connect to the WiFi network. Go to Settings>Support>Self Diagnosis and run the Smart Hub Connection Test.
Check the IP Settings
If you are still unable to access the Internet on your Smart TV, it is a good idea to check the IP and DNS settings. Go to Settings>Network>Network Settings>IP Settings and check if the IP and DNS settings are correct. Select ‘Get Automatically’ if you notice the settings aren’t correct. Once the IP and DNS settings have been updated, restart your TV and check if it is able to connect to the Internet.
Update System Software
Like every other smart device, your Smart TV receives periodic OTA updates as well. Newer updates get rid of any software-related bugs that may be inhibiting certain functions of the device. To update your Samsung Smart TV, go to Settings>Support>Software update and select ‘Update Now’.
Reset Network Settings
Performing a network setting reset unpairs your TV from all wireless networks. Any devices paired to your TV through WiFi or Bluetooth will be unpaired after the reset. In a nutshell, a ‘Network Settings Reset’ restores all the network-related settings to factory default. Go to Settings>General>Network and select ‘Reset Network’.
Perform a factory reset
If you’ve come so far and your Smart TV is still not able to connect to your WiFi network, you can try performing a factory reset as a last-ditch effort. A factory reset will erase all apps and user accounts from the TV and reset it to the factory settings. Go to Settings>General>Reset and enter the pin to confirm the reset.
These are the top 10 ways to fix the ‘Samsung Smart TV not connecting to WiFi network’ issue. If the issue still persists after trying all the fixes mentioned above, you may have to get your TV fixed by a trained professional. But first, try connecting other devices to the WiFi to make sure the issue does not lie with the router and the modem.
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