iPhone’s camera arrangement and image processing is in a category of its own, unmatched by its peers. This doesn’t mean that it is immune to malfunctions. Users often report seeing a black screen upon opening the camera app. Usually, this issue is caused by the phone case blocking the camera sensors, but if that isn’t the case with your device, there are a few steps you can take to fix it before taking your phone to the service centre. In this article, we bring you the top 6 ways to fix the ‘camera not working’ issue on iPhone 13 and 14 series.
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Switch between the camera lens
Switching between the front and rear cameras refreshes the software and fixes any minor issues with the camera app. If your iPhone displays a black screen upon launching the camera app, it may be because the software wasn’t able to transition between the two camera units previously. Tap the camera switcher icon at the bottom right corner of the screen to toggle between the front and rear cameras.
Restart the camera app
Closing the camera app and starting it again can resolve any minor background issues with your iPhone’s camera software. To close the camera simply swipe and hold from the bottom of your iPhone’s screen to access the app switcher. iPhones without a FaceID have a dedicated home button that can be pressed twice to access the app switcher. Slide to the camera app and then swipe upwards to close it. Launch the app again from your iPhone’s home screen to see if it is working.
Turn off VoiceOver
Oftentimes, iPhone users report that the VoiceOver feature interferes with the basic functioning of the phone. This issue extends to the camera app as well. If your iPhone’s camera unexpectedly stopped working, try turning off VoiceOver and see if normalcy has been restored. Here’s how you can turn off VoiceOver on your iPhone 13 or 14.
Step 1: Go to Settings and select Accessibility.
Step 2: Select VoiceOver.
Step 3: Turn the toggle bar off.
Restart your iPhone
A simple restart can fix any software glitches that may be keeping your iPhone’s camera from working properly. To restart your iPhone, simply press one of the volume buttons along with the side key until the power slider appears on the screen. Drag the power slider to the right to turn off your iPhone. Power the phone back on by pressing and holding the side key.
Update your iPhone
Are you using an older version of iOS? Apple is quick to patch any bugs with an update to the system software. Update iOS to its latest version and check if the issue has been resolved. To update your iPhone, go to Settings>General>Software Update and download the update.
Perform a factory reset
If the fixes mentioned above did not work for you, you can try performing a factory reset on your iPhone as a last-ditch effort to resolve the camera issue. Before you go through with this, make sure all your personal data is backed up to cloud storage as you will lose it in the process. Here’s how you can reset your iPhone 13 or 14 to its factory settings.
Step 1: Go to Settings and select General.
Step 2: Scroll down and select ‘Transfer or Reset iPhone’.
Step 3: Tap on ‘Reset’.
Step 4: In the following window, select ‘Reset All Settings’.
Step 5: Enter the Pin and confirm your selection.
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These are the top 6 ways to fix the ‘camera not working’ issue on iPhone 13 and 14 series. If neither of these fixes worked for you, the problem is likely rooted in the camera hardware. For further diagnosis, take your iPhone to an Apple-authorised service centre.
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