With WhatsApp bridging the gap in communication as billions of people are practising social distancing due to COVID-19 outbreak, the Facebook-owned instant messing app has now put a limit on such message so that it can only be forwarded to one chat at a time. WhatsApp has also announced that all the messages and calls on its platform are end-to-end encrypted by default to give its users a secure place to carry out most personal conversations.
In 2019, WhatsApp had unveiled the concept of messages that have been forwarded many times. These messages are labelled with double arrows to indicate they did not originate from a close contact. In effect, these messages are less personal compared to typical messages sent on WhatsApp.
“We’ve taken several steps over the years to help keep conversations intimate. For example, we previously set limits on forwarded messages to constrain virality, which led to a 25% decrease in message forwards globally at the time,” as blog post by WhatsApp revealed.
Asserting that not all forwarding is bad, WhatsApp revealed that many of its users forward helpful information, as well as funny videos, memes, and reflections or prayers they find meaningful. The WhatsApp users also organised public moments of support for frontline health workers. On the contrary, WhatsApp also registered a drastic increase in the amount of forwarding which users can feel overwhelming and can contribute to the spread of misinformation. WhatsApp believes it’s important to slow the spread of these messages down to keep its platform a place for personal conversation.
Beside this, WhatsApp has also directly collaborated with NGOs and governments, including the World Health Organization and over 20 national health ministries, to help connect people with accurate information. Together these trusted authorities have sent hundreds of millions of messages directly to people requesting information and advice. WhatsApp users can learn more about these efforts, as well as how to submit potential myths, hoaxes and rumors to fact checking organizations, on our Coronavirus Information Hub.
Recently, WhatsApp had introduced the most requested feature from users everywhere on its platform— dark mode. Dark mode for WhatsApp offers a fresh look on a familiar experience. It’s designed to reduce eye strain in low light environments and helps prevent those awkward moments when your phone lights up the room.
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