Dell Technologies Digital Transformation released an Index today according to which India is the most digitally mature country in the world by gaining the highest digital maturity score. Dell Technologies collaborated with Intel and Vanson Bourne surveyed 4,600 business leaders (director to C-suite) from mid to large-sized companies across the globe to score their organizations’ transformation efforts.
The study revealed that emerging markets are the most digitally mature with the top three countries India, Brazil and Thailand in the global ranking. All three of the countries belong to the developing nations. In contrast, developed markets and the developed nations slipped behind with Japan, Denmark and France receiving the lowest digital maturity scores.
In the two-year comparison built on the DT Index II (DT Index I launched in 2016) highlights India’s steady progress. Digital Leader’s and Digital Adopter’s percentage has increased in India, compared to globally there’s been no progress at the top and almost four in 10 (39%) businesses are still spread across the two least digitally mature groups on the benchmark (Digital Laggards and Digital Followers).
But still businesses in India have a lot of work to do. The Indian leaders are more aware of the need to prioritize digital transformation throughout their organization. 91 out of 100 percent business leaders in India believe that digital transformation should be more widespread, compared to 78% globally. Also, 48% of the leaders believe they’ll struggle to meet the changing customer demands within five years, compared to 51% globally.
Michael Dell, chairman and CEO of Dell Technologies says, “In the near future, every organization will need to be a digital organization, but our research indicates that the majority still have a long way to go. Organizations need to modernize their technology to participate in the unprecedented opportunity of digital transformation. The time to act is now.”
According to the Index, India has grown tremendously in these two years (2016-2018) in the digital maturity. Among the benchmark groups were Digital Leaders, Digital Adopters, Digital Evaluators, Digital Followers and Digital Laggards. In Digital Leaders group the global percent in 2016 was 5% and today it still is the same, but India was 8.3% in 2016 and today has grown to 12%.
After interviewing 4,600 business leaders, 3 main factors slowing digital progress emerged. Dive into the #DigitalTransformation Index to explore these results and more https://t.co/52mA159qes pic.twitter.com/TnmxL6KlRn
— Dell Technologies (@DellTech) January 30, 2019
In Digital Adopters group, global percent in 2016 was 14% and today its 23%, whereas India in 2016 was 29% and has grown to 34% today. Similarly, in Digital Evaluators group, global percent in 2016 was 34% and today its 33%, but in 2016 India was at 37.3%, which has increased to 40% today.
In the Digital Followers group we see that in 2016 the global percent was 32%, which reduced to 30% in two years whereas, in 2016 India was at 20.7% which reduced to 14% today. And lastly, in Digital Laggards group, the global percent in 2016 was 15% and today its 9% and India’s percentage in 2016 was 4.7% which reduced to 2% today.
The most digital mature countries according to the ranking are: India, Brazil, Thailand, Mexico and Colombia. And the least digitally mature countries are: Japan, Denmark, France, Belgium and Singapore in that order.
But the achievements of India were not easy. And there were some barriers to digital transformation success in India. Those barriers were: Data privacy and security concerns, Regulation and legislative changes, Lack of the right in-house skill sets and expertise, Information overload and Weak digital governance and structure.
According to the Index, the top technology investments for the next one-three years in India are Cybersecurity, Internet of Things tech, Multi-cloud environment, Artificial Intelligence and Computer Centric Approach.
“Organizations in India have reached a momentous intersection where technologies and business meet together to create a new and improved digital world,” said Rajesh Janey, President and Managing Director- Enterprise, Dell EMC, India.