After more than an hour of downtime, WhatsApp service became operational. This is said to be the longest period of downtime reported by users in India and elsewhere where users were not able to access the well-known messaging service owned by Facebook parent Meta. This was the longest outage that WhatsApp has ever experienced, lasting for approximately two hours.
Android, iOS, and desktop users were not able to send messages in chats or in groups, or make phone and video conversations starting around noon. Additionally, the WhatsApp Web apps were affected by the outage, and some WhatsApp settings, such as privacy and status settings, were also inaccessible. Additionally, users have gone to Twitter to voice their complaints about the service’s outages using the hashtag #whatsappdown. Over 27,000 users reported an outage of WhatsApp, according to the website tracking service Downdetector.
Meta spokesperson in a statement to ANI said, “We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible.”
According to Downdetector, at about 12:30 PM on Tuesday, users in India started to report problems using WhatsApp, with about 2,610 incidents.
The messaging service took some time to be restored but complaints didn’t stop for another hour even after the fix. The issues affecting WhatsApp had no impact on Meta’s other platforms, including Facebook, Messenger, and Instagram.
According to Downdetector, users in Mumbai, Delhi, Kolkata, Bengaluru, Chennai, Hyderabad, and other areas in India were found to be most affected by the outages.
What specifically triggered today’s interruption of WhatsApp’s services remains unknown. A portal that monitors WhatsApp’s progress, WaBetaInfo, has earlier speculated on the details of the outage. They sent an update and explained that they had to wait for a remote fix because the problem was server-side.
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