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You may not be allowed to sign in on your Android devices that came out over a decade ago, from September 27 

If you own a decade-old device running Android 2.3.7 or lower then you will likely encounter username and password errors.

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According to the latest update by Google, the devices running Android 2.3.7 or lower will no longer be able to sign in on their Android devices. From September 27 onwards if you have an old smartphone you may get an error message for user name or password when you try to log in to Google services such as Gmail, YouTube, Maps and other products.

Android 2.3 Gingerbread was rolled out in December a decade ago and if your device is still running on this operating system then you would not be able to sign in from devices with Android 2.3.7 or older. This is the company’s effort to keep the user protected. After September 27 when they try to sign on Google products or services such as Gmail, YouTube and Maps they are likely to get a username or password error. 

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“As part of our ongoing efforts to keep our users safe, Google will no longer allow sign-in on Android devices that run Android 2.3.7 or lower starting September 27, 2021. If you sign in to your device after September 27, you may get username or password errors when you try to use Google products and services like Gmail, YouTube, and Maps,” the company stated.

So, in this case, you have the option to update to a newer Android version (3.0+) as advised to do so in order to maintain access to Google apps and services on that device. If this is not possible then you should either upgrade to a new device. The third option is you can log into your Google account on your device’s web browser. You can still use some Google services when logged into Google on your device’s web browser.

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In order to access your Google Account and email on your device using a web browser, open your phone’s browser app. Go to Or Go to enter your username and password.

According to Google, when support ends for sign-in with a Google Account on Android 2.3.7 and below, you will receive a username or password error if you try to sign in to your devices or to add an email or calendar account. The following cases can also lead to this error if you:

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  • Perform a factory reset of your device and try to sign in.
  • Change your password either on the device or on a different device, which then signs you out everywhere else. When you try to sign in again, you will receive an error message.
  • Remove your account from your device and re-add it.
  • Create an account on the device.

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Komila Singh
Komila Singh
Komila is one of the most spirited tech writers at Gadget Bridge. Always up for a new challenge, she is an expert at dissecting technology and getting to its core. She loves to tinker with new mobile phones, tablets and headphones.
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