HomeHow To6 Easy Ways to Fix ‘Twitter Video File Not Compatible’ Error

6 Easy Ways to Fix ‘Twitter Video File Not Compatible’ Error

Unable to upload your video on Twitter? Try these fixes.

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Even though Twitter is a text-based platform, posts with pictures or videos attached to them get more exposure on the platform. Since the change in ownership, Twitter is working on attracting video content creators to boost the volume of original content on the platform. While it may have a massive audience, uploading video content on Twitter can be a daunting task at times. In this article, we bring you 6 easy ways to fix the ‘Twitter Video File Not Compatible’ error on your device.

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Make sure your video meets all the requirements

Like other video-sharing social media platforms, Twitter also has certain requirements that must be met before you upload a video on the website. Make sure your video fits the following criteria if you’re receiving the ‘Twitter video file not compatible’ error.

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Format MP4/MOV
Audio Codec AAC
Video Codec H264
Audio Channel Mono/Stereo
Length 140 seconds (2 hours for Twitter Blue Subscribers)
Size No bigger than 512MB
Resolution 1920×1200 maximum
Aspect Ratio 1:2.39 to 2.39:1
Frame Rate 40fps or fewer

Convert your video to the appropriate format

Step 1: Go to or any other mp3 converter website. 

As mentioned earlier, Twitter only lets you upload videos in mp4 or MOV format. If your video file sports a different format, use an online tool to convert it to the appropriate format. Cloudconvert is one of the best online tools for this task. All you need to do is upload your video file to the website and select your desired format (mp4 or MOV for Twitter). Cloudconvert also lets you decide the frame rate and resolution for the converted video. Make sure these parameters align with Twitter’s requirements. Once the video has been converted, you can download it on your device and upload it on Twitter.

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Trim the video

Users that aren’t subscribed to Twitter Blue can only upload videos up to 140 seconds in length. Video any longer than that limit will trigger the ‘Video File Not Compatible’ error on Twitter. Luckily, trimming a video is a very easy task. The native video editor on your smartphone is equipped to trim any video down to the desired length. Once you open the video on your phone, simply click the edit icon and select ‘trim’. Use the slider to trim the video from both ends. Here are 6 other ways you can trim a video on your device.

Subscribe to Twitter Blue

Twitter now permits Blue Subscribers to upload 60-minute videos

Struggling to upload a video longer than 140 seconds? Subscribe to Twitter Blue. One of the many perks of being a Twitter Blue subscriber is the increased video upload limit. This higher limit helps content creators who typically create videos longer than 2 minutes. Subscribing to Twitter Blue boosts this limit to 2 hours and the file size limit to 8GB.

Use the Twitter website or iOS app to upload your video

Twitter Circles is now rolling out to all the users

One of the major drawbacks of Twitter Blue is that it limits the video duration for Android users to 10 minutes. If you want to post longer videos on the platform, you will need to use the Twitter website or the iOS app. Perhaps, in future this limit will be lifted, but for now, Android users will have to make use of their web browser to get around this issue.

Clear app cache

The temporary files stored within the cache have a tendency to get corrupted, leading to certain app malfunctions. It may be the reason why Twitter isn’t processing your video. Here’s how you can clear Twitter’s app cache on your smartphone.

Step 1: Go to Settings and select Apps.

Step 2: Scroll down and select ‘Apps’. Easy 6 Methods to Fix Instagram DM Videos Not Working on Android. 6 Easy Ways to Fix ‘Twitter Video File Not Compatible’ Error

Step 2: Select Twitter.

Step 2: Select Twitter. 6 Easy Ways to Fix ‘Twitter Video File Not Compatible’ Error

Step 3: Tap on Storage.

Step 3: Tap on Storage. 6 Easy Ways to Fix ‘Twitter Video File Not Compatible’ Error

Step 4: Select ‘Clear Cache’.

Step 4: Select ‘Clear Cache’. 6 Easy Ways to Fix ‘Twitter Video File Not Compatible’ Error

Frequently Asked Questions

How do I make my video compatible for Twitter?

To make your video compatible with Twitter, make sure it is in mp4 or MOV format and does not exceed the duration of 140 seconds. It also needs to be no larger than 512MB and should have H264 and AAC video and audio codecs.

Why is my mp4 file not compatible with Twitter?

If Twitter is refusing to process your mp4 file, it may be because it exceeds the 1900×1200 resolution or 40fps frame rate. Make the appropriate adjustments and try again.

What is the video size and duration limit on Twitter?

Regular Twitter users can upload videos up to 512MB and 140 seconds in length. Meanwhile, Twitter Blue subscribers can upload 2-hour long videos with a maximum file size of 8GB.

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These are the 6 easy ways you can use to fix the ‘Twitter Video File Not Compatible’ error on your device. If these fixes did not work for you, try contacting Twitter Support for further help. If you are a content creator, subscribing to Twitter Blue can help you boost the reach of your videos along with increasing the file size and duration limit.

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