A broken voicemail can leave you clueless because there aren’t a lot of ideas one can think of to fix it. You can avoid losing your messages and have your voicemail inbox up and running in no time if you know exactly where the problem lies. Many also use a vpsserver, but today, we bring you the best 8 ways to fix the ‘voicemail not working’ issue on an Android smartphone.
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Restart your Phone
Restarting your phone can help in getting rid of some bugs and glitches that you may be facing. Once you’ve restarted your phone, dial the voicemail number and check if you can access your inbox.
Check Voicemail Settings
It is always a good idea to make sure your Voicemail settings are set correctly whenever you come across an issue with your voicemail. Go to Phone>Settings>Voicemail and make sure all details are legitimate. Check the voicemail number and service provider. If you find any incorrect settings, revert them to the original settings and save them.
Request new Voicemail Settings
If there is nothing wrong with your voicemail settings yet you still can’t access your voicemails, it is quite possible that your voicemail settings have become outdated. You can always request new voicemail settings from your network carrier, which will be sent to you via text message. Apply and save these new settings to your phone.
Update your Voicemail app
If your network carrier has a specialised app for voicemail, make sure it’s updated. New updates roll out regularly, and sometimes your voicemail won’t work if you’re stuck with the older version of the app. You can check for new app updates by looking up the app in Google Play Store.
Disable Call Forwarding
Call forwarding redirects incoming calls to another number when you are busy or unreachable. When call forwarding is enabled, the caller may not get the chance to leave a voicemail on your number. If the voicemail is not working on your Android smartphone, it is a good idea to disable call forwarding on your number. Here’s how you can do that.
Step 1: Launch the Dialer app on your phone and tap on the ellipses (three dots) at the top right corner of the screen.
Step 2: Tap on Settings.
Step 3: Tap on Supplementary Services.
Step 4: Select ‘Call Forwarding’.
Step 5: Tap on every category and select ‘Disable’.
Manually check your voicemail
To make sure your voicemail number is working correctly, you can try dialling it manually. If you are able to access your voicemail, it means that the issue lies with your phone and not the voicemail service. To dial your voicemail, simply launch the Phone app and long-press 1.
Use a third-party voicemail app
Using a third-party voicemail app can help evade any issues you might be facing in your network carrier voicemail app. There are a bunch of third-party voicemail apps available on the Google Play Store. Browse through the list and pick the one which suits you the best.
Reset Network Settings
If the issue is network-related, you can try resetting the network settings on your phone as a last-ditch effort. Doing this will erase all established connections to your WiFi and Bluetooth and you will have to pair with them again. It will also restore your network configuration to factory default. Here’s how you can reset the network settings on your device.
Step 1: Go to Settings and select ‘General Management’.
Step 2: Scroll down and select ‘Reset’.
Step 3: Tap on ‘Reset Network Settings’.
Step 4: Select ‘Reset Settings’.
Step 5: Enter your PIN to confirm your selection.
Frequently Asked Questions
How do I dial my voicemail number?
To connect to your voicemail, all you need to do is launch the dialer on your phone and press & hold 1.
How do I access my voicemail from another number?
If you don’t have your phone on you, you can check your voicemail from someone else’s phone. Simply call your number and wait for the voicemail message. Tap the # key and enter your voicemail pin to listen to your messages.
Why am I not receiving any messages on my voicemail?
If your callers are unable to leave messages on your voicemail, check if call forwarding on your phone is disabled.
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Conclusion
These are the best and easiest 8 ways to fix the ‘voicemail not working’ issue on your Android smartphone. If you use a third-party app for voicemail, clear its cache from Settings>Apps. If the problem still persists, call your network provider support helpline to explore further solutions.
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I am having difficult time assessing my voice mail