There is nothing more annoying than your WhatsApp messages not sending when you are in the middle of a conversation. There may be multiple reasons why your messages stopped sending. You may have run out of mobile data or maybe WhatsApp is experiencing a server outage. In this article, we bring you 7 simple methods to fix the ‘WhatsApp not sending messages’ issue on iOS and Android.
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Check if your Internet is working
The most likely reason your messages aren’t sending on WhatsApp is a faulty internet connection. Make sure you are connected to the WiFi or have the mobile data turned on. Try opening a webpage on your web browser to check if the internet is functioning. If you are experiencing network issues, try resetting the network settings by going to Settings>System>Advanced>Reset Options>Reset Network Settings.
Make sure WhatsApp is using mobile data
You have turned off WhatsApp’s access to background data and forgotten about it. Ensure that WhatsApp is allowed to mobile data for background tasks. Here’s how you can do that.
Step 1: Go to Settings.
Step 2: Select ‘Apps’.
Step 3: Select WhatsApp.
Step 4: Tap on ‘Mobile Data’ under ‘Usage’.
Step 5: Turn the toggle bar on for ‘Allow background data usage’ and ‘Allow data usage while Data saver is on’.
Turn off battery saver mode
When your smartphone’s battery goes below a certain level, it automatically restricts some background activities to conserve power. This can conflict with WhatsApp and may keep your messages from sending. You can disable the battery saver mode by simply opening the drop-down menu and deselecting ‘Power Saver’. You can also disable it by going to Settings>Battery and device care>Battery>Power saver.
Update WhatsApp
You may be using an older version of WhatsApp that is now dysfunctional. Or your messages may not be sending because of a software bug that got patched in a later update. To fix this you need to update the WhatsApp app. In order to update WhatsApp, go to the Google Play Store, search WhatsApp, and select ‘Update’.
Clear app cache
Sometimes the temporary files in the app cache may get corrupted and keep it from functioning properly. This is why you should periodically clear the cache memory of your phone. Here’s how you can clear WhatsApp’s cache memory.
Step 1: Go to Settings.
Step 2: Select Apps.
Step 3: Select WhatsApp.
Step 4: Tap on Storage.
Step 5: Select ‘Clear Cache’.
Restart your phone
Sometimes, a temporary glitch in your phone can keep certain apps from functioning properly. There is nothing to be worried about, as a simple restart can fix this problem. Simply press the power key of your smartphone and tap ‘Restart’. Once your phone has rebooted, check if your messages are sending on WhatsApp.
Check if WhatsApp is down
It is not uncommon for WhatsApp’s servers to go down every now and then. Once the servers go down, all functionality on the app is ceased. You won’t be able to send any texts or make any calls. Any texts you send will get stuck on pending. To check if others are experiencing this issue as well, go to DownDetector.in and search for WhatsApp. This is where you can see whether other users are reporting any active server outages as well.
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Conclusion
These are 7 simple methods to fix the ‘WhatsApp not sending messages’ issue on iOS or Android. If the problem still persists after trying all these fixes, you can try performing a factory reset on your smartphone as a last-ditch effort. Make sure you’ve backed up all your data beforehand as a factory reset will wipe your phone’s internal storage memory.
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