The Chinese smartphone company OnePlus today announced the warranty extension on all its products in view of the coronavirus crisis. The company is the latest tech firm to join the warranty extension bandwagon after Poco, Xiaomi, Vivo, Transsion Holdings and Oppo. According to the company, there will be a free extended warranty on all its smartphones as well as accessories until June 30.
OnePlus took to its official forum to announce that it will extend the warranty till June 30 amidst the ongoing COVID-19 crisis in India. According to the blog post, the company has taken some action keeping in mind the health and safety of its employees, customers, community members, and partners during the current unforeseen circumstances.
In order to meet customers’ most urgent needs, OnePlus has promised to provide uninterrupted support by an extended warranty on their products till June 30 in view of the lockdown situation in the country to combat the spread of coronavirus.
The Blog post reads, “To continue providing uninterrupted support during this period, we have extended the warranty for all our products to 30th June 2021 for those with an expiry date between 1st April and 29th June 2021.”
Besides this in accordance with Government protocol the firm says that there will be a delay in delivery for recent product orders to certain locations and the company will be unable to fulfil the order, at present.
“Unfortunately, we may not be able to predict the delivery of your order, however, we will ship the order as soon as possible from our end once restrictions ease,” the company also noted in its announcement.
This move came after most of the service centre operations are temporarily halted in compliance with Government regulations until further notice. OnePlus is also looking forward to resuming after-sales operations as soon as possible once the situation eases. You can find the latest service centre status here: oneplus.in/support/service-center.
Other brands who have extended the warranty on their products due to lockdown and movement restrictions amidst COVID-19 includes Poco, Xiaomi, Oppo, Vivo, and others. By providing warranty extensions these companies are helping their customers whose devices are reaching the end of their warranties since lockdown was implemented in the major parts of the country as this will avoid them leaving their homes to get their phones serviced or repaired.
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