South Korean technology giant Samsung’s latest flagship smartphone Galaxy S10 comes with top-notch specifications and features. Whether we talk about the hardware of the smartphone or its software, Samsung has really made sure that its handset has an edge over other company’s flagship mobile phones. However, a number of users are complaining about an issue that they are facing with Samsung Galaxy S10 smartphone.
According to reports, Samsung Galaxy S10 does not automatically disable the screen when it is placed in a user’s pocket. Furthermore, users have also complained about accidental touch inputs that their Galaxy S10 handsets get when they are placed in their pockets. We should mention here that although the smartphone comes with a preloaded option that prevents accidental touches, but then, it seems like the function that enables the built-in proximity sensor to lock the screen of the smartphone is absent.
A number of users have taken to Reddit and Samsung’s Community forums to complain about the issue in the recently-launched flagship smartphone. A user on Reddit said, “I have an S10, and I keep my phone in my pocket with the screen towards my leg (since my leg is far less likely to damage the screen). The only issue with this is that I started feeling the ‘fingerprint rejected’ vibrations while the phone was in my pocket.”
We should add here that this issue also affects the battery life of the Samsung Galaxy S10 smartphone. Another thing worth adding is that users also have similar complaints about the Samsung Galaxy S10+. What makes it worse is the Always On Display (AOD) feature of the handset that is meant to show the clock and notifications, even when the smartphone is not in use.
Interestingly, Samsung Galaxy S10 comes with the company’s own One UI that is touted to come with an Accidental touch protection feature which can help protect the smartphone from accidental touch inputs when it is inside a pocket or a bag or any other similar dark place.
It is also worth mentioning that a number of other smartphones that are more affordable than Samsung Galaxy S10 are able to prevent touches even when they are placed inside a pocket. Most smartphones use a proximity sensor to disable the display.
While the new flagship smartphones by Samsung do use the proximity sensor to lock the screen when the user is on a call, they are somehow unable to do the same when they are placed in a pocket. Considering that so many people are complaining, Samsung is expected to roll out a fix for the issue in the days to come.