Telecom Regulatory Authority of India (TRAI), the regulator will conduct an open house discussion on call drops on 1 October, 2015. The last date to send comments on the consultation paper on compensation to the consumers in the event of calls drops is 21 September, while that of counter-comments is 28 September.
A few shareholders have sought to extend the last date for sending comments, which have been disagreed by Trai. The sectoral regulator is expected to come out with recommendations on call drops and compensation to users by mid-October.
It has recommended that any call, which gets dropped within five seconds would not be charged. In case a call gets dropped any time after five seconds, the last pulse of the call should not be included for the purpose of charging.
Call drops have become a severe problem in recent months. Let’s see how this problem will get sorted in the near future.