How to fix the Camera issue on OnePlus 8, 9, and 10 series?

It is not unusual for your phone’s camera to stop working at times. It may show a black screen when you open the camera app, or it may refuse to open at all. Sometimes the pictures taken by the camera are out of focus and ridiculously blurry to the point that you can’t make out anything. If you experience any of these issues, there are some steps you can take to restore the camera to normalcy. In this article, we show you how to fix the camera issue on your OnePlus 8, 9, or 10 series.

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Update the camera app

Step 1: Go to the Google Play Store.

Step 2: Tap on your profile and select ‘Manage apps and device’.

Step 3: Tap on ‘Updates available’ and check if there’s a pending update for your Camera.

Step 4: Tap on the download option next to the update. Restart the camera app once it is updated.

Force Stop and relaunch the camera app

A proper reboot of the camera app can iron out any background glitches and restore normal behaviour. To force stop the Camera app on your OnePlus device, go to Settings>Apps>App management>Camera>Force Stop. Once the Camera app has been stopped, go to the app drawer and relaunch it.

Clear Camera app data and cache

If the issue persists after you’ve rebooted the Camera app, try clearing the Camera app data and cache. Simply press and hold the Camera app icon and select App Information. Select ‘Storage Usage’ and clear app data and cache from there. Clearing the storage resets the camera settings. If the issue was related to the settings being altered, it will be fixed. Clearing the cache deletes any temporary files that may be corrupted, thereby preventing the camera app from working.

Remove camera permission from other apps

Sometimes certain apps that have access to your phone’s camera can malfunction and keep it from working. In this case, you need to remove camera permission from those apps and see if the issue is resolved. You can either remove camera permission from all apps at once or do it one by one to see which app is responsible for the malfunction. To remove camera access, go to Settings>Apps & Notifications. Click on Apps and then select Camera. This section will contain the list of all the apps that have access to the camera. Click on an app to remove its camera permission.

Clean your camera lens

Wipe the camera lens with a clean microfiber cloth. Make sure the lens isn’t obstructed by the phone cover or screen guard. Open the camera again and see if it’s working normally.

Restart your phone in Safe Mode

Third-party apps on your device can interfere with the functioning of some system apps. Trying to figure out the culprit in this scenario can be a tricky task. However, if you want to know for sure that your phone’s Camera app is malfunctioning because of a recently installed third-party app, reboot your device in Safe Mode. All third-party apps are disabled in Safe Mode. If the camera app is still malfunctioning in Safe Mode, it means these issues aren’t caused by any third-party app.

To reboot your OnePlus phone in Safe Mode, press and hold the side key to reveal the power options. Then, tap and hold the ‘Power Off’ icon until the option to reboot your phone in Safe Mode appears.

Update your phone’s OS

Bug-related issues are generally patched with a quick update. If there are any pending OS updates for your device, they may have the fix to the issue you are facing. It is important that you keep your phone updated at all times. Not only does it ensure smooth functioning, but it also keeps your phone secure. To update your OnePlus smartphone, go to Settings>About Phone and tap on ‘OxygenOS’.

Restore factory settings

This should be the last option you consider for fixing your OnePlus 8, 9, or 10’s camera. Restoring a phone to its factory settings clears it of all its data and resets all the system settings. Essentially, it restores your phone to the settings it was in when you took it out of the box. In order to perform factory settings reset go to Settings>System>Reset Options>Erase All Data>Factory Reset.

Frequently Asked Questions

Why is my OnePlus camera not working?

Your OnePlus camera may malfunction because of some glitch or a corrupted file in its cache. To fix this issue, clear the Camera app’s cache and restart your smartphone.

How do I reset my OnePlus camera app?

To reset your OnePlus smartphone’s camera app, go to Settings>Apps>App Management>Camera>Storage and select ‘Clear data’. Go to the previous window and force stop the app. Relaunch the app again from the app drawer.

Why is my OnePlus camera taking blurry pictures?

If your OnePlus smartphone’s camera is taking blurry pictures, update the camera app. Also, make sure that the camera lens is clean before taking a picture.

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Conclusion

This is how you can fix the camera issue on your OnePlus 8, 9, and 10 series. If the problem still persists with the camera after you’ve tried all the above fixes, there may be a hardware-related issue. Take your phone to the service centre for further diagnosis.