Steam is one of the oldest and most popular websites/software on PC that provides games online. The question is how to refund a game on steam? The website has been popular among gamers since the day it kept a foot in the gaming market around the world. There are thousands of games to choose from in the Steam library. From free games to paid ones, Steam offers you not hours but days of entertainment.
All you have to do is make an account and get started. The website/software is secured as well, so you can ensure where you are putting your money. But what if you bought a game and you are not satisfied. This guide will show you and help you with how you can return a game, and get a refund from the company.
There are few policies that you must check before you can apply for a refund.
- Requests for a refund for any title should be made within 14 hours of its purchase.
- The game should be played for less than 2 hours.
If you meet these requirements you can opt for a hassle-free refund. If not, still submit a request for the team to take a look and consider.
Step 1 – Head to help.steampowered.com ( Steam Help) after logging in to your account.
Step 2 – After that click on the A purchase option.
Step 3 – Find the purchase or click on the game you would like a refund for.
Step 4 – Select the problem from the list you faced.
Step 5 – Now, click I’d like to request a refund option.
Step 6 – Fill the refund request form.
Once all these steps are followed properly, a ticket will be raised of the order, to Steam customer support. You will receive an email for the same as well. After the request is processed successfully the refund should either reflect in your Steam wallet or your bank statement within 10-15 working days. This is how to refund a game on steam
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