Smartphones are a very essential part of each ones life and making and accepting calls is the most basic function of a smartphone. But sometimes due to some reasons, you are unable to pick calls on your android phone. If this is the case with you we have 8 ways to fix unable to answer calls on Android phones.
Here are those 8 ways:
Restart your phone
While troubleshooting any problem the first step should be to restart your phone.
Restarting your phone resets all the background processes and when the phone is turned on again it starts all the apps from scratch and chances are the problem is solved. So this is a way in which you can fix being unable to answer calls on an Android phone.
Check if the proximity sensor is working properly
Restarting can solve the issue if it is limited to the software level, but if the screen of your phone does not turn on when you receive a call, then there is a chance that the proximity sensor is the culprit. Simply turn off the sensor by searching the option in the smartphones settings menu.
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See if you are picking the call in the right way
So if your phone’s screen does not go black when you receive a call then that’s good, the proximity sensor is working fine. But the issue is still there right? Well, see if you are picking the call correctly or not. Android is an open-source OS and OEMs like to customise Android according to them. So if you have switched the phone to a different brand then chances are you are not picking the call in the right way. In some phones, you have to swipe left from the green button while in some you have to swipe upwards, and in some, you just need to tap on the green button. Check the right way to pick calls on your phone.
Re-insert the SIM card
You should also try to remove and insert the SIM card on your phone. If this is a network issue then this way the issue can be resolved and you can pick the call that you are receiving.
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Turn on and off the Airplane Mode
Another way to fix the network issue is by turning on and off the ‘Airplane Mode’. This is a quick way to solve any network issue and let it be unable to answer calls on android phone issues. You can turn on ‘Airplane Mode’ by opening the quick settings menu and taping on the plane icon.
Clear the cache data of the phone app
While restarting the phone, it renewsall the processes running on the phone but if the problem is with data on the phone app then you have to clear cache files and data of the phone app. To do this just follow these steps:
- Open the Settings app and scroll down to app management and tap on it.
- Find the phone app that you are using and tap on it.
- Go to storage and clear all data.
This will solve the issue.
Update the phone app
Not updating software on our phone is a really bad habit, we have an article about bad habits that kill your smartphone, which you can check out from here.
Coming back to the topic, you should go to the Playstore and see if you have any pending updates on the phone app, if you have it just install it.
Use the default phone app
If you have installed or used any other third-party calling app like Truecaller’s dialer, then chances are the culprit is that phone app. You should always use the default phone app.
To check this, just follow these steps:
- Open the Settings app on your phone.
- Then go to apps and tap the default app.
- Click on the phone app and select the one which says system default.
So using these simple hacks or ways you can fix being unable to answer calls on android phone issues.
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Menu assistance is turned off…
Nothing shows I have a incoming call on my screen. The only way I know is the ringing but then there is no way I can find to actually allow me to answer the call? I don’t have a white dot or a incoming call screen?
Swipe the green phone icon, not tap!
I hate my new phone, but thank you – I don’t get many calls and I must have forgotten to swipe, not tap the green phone icon. I thought I was going crazy.
in tecno v7